We are currently unable to fulfil any printed book orders, for which we would like to apologise to all of our customers. On Friday 27th June, our third-party distribution supplier entered administration and ceased operating, without warning. We are w

We are currently unable to fulfil any printed book orders, for which we would like to apologise to all of our customers. On Friday 27th June, our third-party distribution supplier entered administration and ceased operating, without warning. We are working with urgency to make alternative arrangements, and in the meantime are contacting all customers waiting for a book.If you placed a printed book order on or after 25th June ( Some orders placed on 24th June may also be affected):For Bundle orders ( Online manual + Printed manual):<ul style="font-size: initial; font-weight: initial;"><li>Keep online manual only: We&apos;ll refund the value of the printed manual.</li><li>Do not wish to keep online manual: We&apos;ll revoke online access and issue a full refund, including any postage costs.</li></ul>For Print orders (where an online manual is available):<ul style="font-weight: initial;"><li style="font-size: 16px;">Switch to online manual: We&apos;ll provide access to the online manual and refund the price difference between the print and digital versions, and include any postage paid.</li><li style="font-size: 16px;">Do not wish to switch: We&apos;ll issue a full refund, including any postage costs.</li></ul>For Print orders (where an online manual is not available):<ul style="font-weight: initial;"><li style="font-size: 16px;">We&apos;ll issue a full refund, including any postage costs.</li></ul><hr>Need Support?If you believe your order has been impacted and you haven&apos;t heard from us yet, please <a href="https://au.haynes.com/pages/contact" target="_blank" rel="noopener noreferrer">Contact Us</a> with your order confirmation number clearly included in the subject line or email body.We sincerely apologise for the inconvenience and are working hard to restore availability of our printed manuals and bundles as soon as possible.Thank you for your patience and understanding.

Important Update: Print Manual and Bundle Fulfilment

Haynes Help Center AU

We are currently unable to despatch printed book orders due to distributor issues - here's what you need to know.

Print Manual and Bundle Fulfilment

What’s your return & refund policy?

Do you offer exchanges?

What do I do if my item(s) arrives damaged?

What should I do if I received the wrong item?

Returns and Refunds

How do I find a repair manual for my vehicle?

Why can’t I find a manual for my vehicle?

Why isn't there a Bundle available for my repair manual?

Why isn't my vehicle showing up in the registration lookup

Why can’t I find a manual that covers my vehicle's engine size?

Why isn’t a print manual available for my vehicle?

How to Find a Repair Manual

How do I access my account?

How do I manage or reset my password?

How to access my online manual and AutoFix?

My Account

How do I track my order?

What is your shipping policy?

How do I cancel or modify my order?

I need help with my order invoice.

The repair manual is out of stock. When will it be available again?

Do you offer express postage?

Order & Deliveries

Can I download Online Manual or AutoFix?

Technical Troubleshooting

How can I check if this product is compatible with my vehicle?

Can I print content from Autofix or Online Manual?

What is the difference between Haynes Manual & AutoFix?

Will an American or UK Haynes manual cover my car?

How can I change the engine for my AutoFix repair guide?

Product Support

How do I apply promo/discount codes?

Offers & promotions

What payment options are available?

I am experiencing payment issues. Can you help?

Payments

How can I report an issue with the content of a Repair Manual?

How can I report any other issues?

Feedback/Complaints

Contact us

General Information